Support Center
Professional support for commercial real estate professionals using Deal Manager AI
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Email Support
Reach out to our dedicated support team for assistance with any questions or technical issues.
Frequently Asked Questions
How do I get started with Deal Manager AI?
Choose a plan that fits your needs and start exploring the Deal Room and AI analysis features. Our platform guides you through uploading your first deal documents and generating comprehensive market analysis reports.
What file formats are supported for document analysis?
We support PDF, Microsoft Word (.docx), Excel spreadsheets (.xlsx), PowerPoint presentations (.pptx), and image files (PNG, JPG). Our AI can extract and analyze data from operating memorandums, rent rolls, financial statements, and property images.
How does the credit system work?
Standard credits power basic AI analysis and report generation. Deep Research credits provide comprehensive market analysis with multiple authoritative sources and detailed insights. All credits never expire and can be purchased in flexible packages.
What is your subscription cancellation policy?
You may cancel your subscription at any time through your account settings or billing portal. Your access continues until the end of your current billing period, and no cancellation fees apply.
Integration Guide
Complete documentation for connecting Zoom, email, and other third-party services to Deal Manager AI.
View Integration Guide →Feature Requests
Help shape the future of Deal Manager AI by sharing your ideas and suggestions for new features and improvements.
Submit a Feature Request →Technical Support
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- Detailed description of the issue
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